Pharmacy Operations

View all of our blogs for any and all news and updates relating to Pharmacy Operations.

Doctor discussing healthcare options with patient

Three Tips to Help Pharmacy Boost HCAHPS Scores

Every pharmacy can, and should, be an active participant in helping its hospital achieve higher HCAHPS scores. Historically, physicians and nurses were considered the primary players in raising a hospital’s HCAHPS scores, but data supports that pharmacy can contribute in three key areas of patient satisfaction. What’s more, Deloitte research shows that hospitals with a

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A pharmacist with 340B services and pharmacy solutions

News Recap: Judge Stops Medicare Cuts to 340B

A federal judge recently ruled that Medicare cuts to 340B hospital reimbursements in 2018 and 2019 were not lawful and must be reversed. The ruling also requires administration officials at the U.S. Department of Health and Human Services (HHS) to reimburse hospitals for the monies withheld. U.S. District Judge Rudolph Contreras granted a permanent injunction

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Team of local pharmacists hard at work

Drug Shortages: 5 Tips to Get the Medications Your Hospital Needs

It’s no secret that drug and supplies shortages continue to plague every hospital’s pharmacy operations. It’s a complex problem with several causes. In some cases, new medications that work better than older formulations become popular quickly and manufacturers have a hard time keeping pace with demand. In other instances, companies that made products in Puerto

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Pharmacists and healthcare workers working together to analyze data.

Detailed Pharmacy Benchmarks Help Improve Patient Care and Profitability

Efficient operation of a hospital’s pharmacy department can contribute significantly to improved patient care and a hospital’s overall profitability. But, are you using the right benchmarks to judge your pharmacy’s performance? Pharmacy financial performance is often assessed year-over-year, which is a good place to start. Much can be learned by tracking and judging total existing

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Hospital pharmacists working together to understand prescription.

Case Study: Making A Pharmacist A Strategic Player in Hospital Management

One pharmacist can make a difference. All the proof you need exists at the 100-bed hospital Gerald Champion Regional Medical Center (GCRMC) in Alamogordo, New Mexico. That’s where clinical staff pharmacist Megan Harrington, PharmD, has spent a year building her department’s reputation as a necessary, strategic partner in her hospital’s operations. 3 Steps to Improving

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Two pharmacists working together to find patient medicine on racks.

Hospital Pharmacies: Top five trends for 2019

Since CompleteRx manages hospital pharmacies, large and small, across the U.S., it stands in a unique position to understand and cope with the industry’s most compelling trends. Recently, Rick Burnett, our chief operating officer, outlined his thoughts on the top trends likely to impact hospital pharmacies in 2019. #1 – Specialty pharmaceuticals will continue to

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Pharmacist using landline phone in store to service patient.

8 Common Misconceptions of Partnering with Outside Firms for Pharmacy Services

When it comes to using a service provider to manage your hospital pharmacy, there are many positive outcomes and advantages related to operational efficiencies, financial stability and patient care. Unfortunately, there are also some long held misconceptions. Let’s take a closer look at the most common misconceptions and get a better understanding of the benefits

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Headshot of local pharmacy technician Donna

Moments in Pharmacy – Donna Gubbins

The theme for this year’s ASHP Mid-Year Conference is “Some Mid-Year Magic.” To celebrate the contributions and magic that our talented pharmacists and technicians bring to their patients, we are launching a new series called Moments in Pharmacy. Today, we feature Donna Gubbins, an Operations Specialist at CompleteRx. What does being a pharmacist (or position) mean

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Pharmacy technician reading information on monitor

Measuring the Effectiveness of Hospital Pharmacy Interventions

Results from a study recently released by the Veteran’s Administration offers a roadmap for hospital pharmacists looking to explain their value to their administration. Beginning in 2012, VA pharmacists began recording their patient interactions for their most common interventions in the health system’s electronic health records (EHR) using a pharmacist-specific template. These encounters were most

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