Better Patient Care Starts Here
As robust as a hospital may be, any environment can break down. The failure of even one small system can have a ripple effect throughout the larger community. We leverage our hospital experience and industry knowledge to develop best practices that improve patient safety and quality of care.
CompleteRx pharmacy directors, clinical managers and specialists continuously collaborate to share ideas, review the most current drug literature, and develop tools and protocols which promote safe, cost-effective medication therapy. Establishing appropriate evidence-based drug usage protocols assures patients that their medications have been thoroughly researched and validated, while keeping physicians up to date with the latest developments.
Clinical Services Support
Our Clinical Services department develops clinical competencies to ensure pharmacy staff have the necessary skills to care for the patient populations they serve. Competency training is administered via our web-based learning system. Area clinical managers also facilitate on-site training sessions and provide P&T support.
Patient Safety Advisory Board
Likewise, our Patient Safety Advisory Board reviews, develops and publishes best practice protocols and policies to keep hospitals current with the latest standards for patient safety. In addition to publishing these standards, our Patient Safety and Compliance experts publish educational materials via our Patient Safety newsletter to help keep pharmacy staff and our hospital partners current.
When a new drug is introduced that reduces dosing days required, we share with doctors why this drug is a better patient care indicator.