Just as we build close relationships within our own company, we forge beneficial relationships between the pharmacy, doctors, nurses and patients. It dramatically impacts patient care.
People want to work for CompleteRx. They want to stay and be part of our team. Our Team Covenant employee pact is a golden-rule commitment that directs how we work with each other, our hospital clients and our patients.
As part of our team development strategy, the Team Covenant incorporates 360-degree assessments and goals for all employees. Everyone who works with a team member on a continual basis – coworkers and managers, as well as hospital administrators – evaluates that individual’s interrelationship skills. In fact, half of the employee’s annual performance review score represents how well this person exhibits Team Covenant behavior.
No matter where people are working, they feel part of a bigger team, a family. Our people know they can call on others throughout our organization for help and guidance. We promote that camaraderie by bringing in managers and directors on a regular basis for training and relationship building.